Welcome to 23 Wine & Whiskey

To enter the 23wineandwhiskey.com website, you must be of the legal drinking age within your country. In the UK this is at least 18 years of age and in the US at least 21 years of age.

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Click & Collect

1. We will always aim for you to be able to collect your order within the collection slot we have agreed with you, but we cannot accept liability if we provide the goods for  collection outside of this slot or do not provide all or any of the goods in your collection order.

2. Ownership of, and risk in, the Products will pass to you once you have collected your order. You should inspect your order at the time of collection.

3. We can only allow collection of orders from the Store address stated on your order using the order receipt email containing the order number and proof of your ID. If you fail to provide the order receipt email containing the order number and proof of ID our Store will hold the order for a further 24 hours before cancelling the order and issuing a refund to you, in this eventuality we reserve the right to charge you a £10 administration charge.

4. We do not sell alcohol to anyone who is, or appears to be, under the age of 18. Our Stores operate a challenge 25 policy therefore please do not be offended if you are lucky enough to be asked for proof of age. We reserve the right to refuse the collection if we are in any doubt of you being under 18.

5. Your order will be held for a period of five (5) days, if after such time you have not collected your order a refund for the cost of your order will be issued to you, in this instance you will be charged a £1.00 administration charge. On occasion upon agreement with the Store orders may be held for longer than the five (5) days.

6. You can collect your order from our store in Leicester City centre between 11am - 7pm Monday to Saturday and 12pm - 7pm Sunday.